WHAT TO KNOW BEFORE YOU BOOK
At Shine On Mobile Detailing, we’re committed to providing high-quality, convenient, and professional mobile car care across Kelowna and surrounding areas. To ensure the best experience for both our clients and team, please take a moment to review the following policies.
Appointments & Punctuality
We ask that vehicles be available and accessible at the scheduled time. Please allow a 30-minute arrival window for traffic or routing flexibility.
Water & Power Access
At this time, all detailing services require access to an outdoor water source and/or a standard power outlet within 30 feet of the vehicle. Please ensure this is available prior to your appointment.
Weather Policy
If weather conditions make it unsafe or ineffective to perform the service (heavy rain, snow, etc.), we’ll work with you to reschedule at no cost.
Vehicle Condition Disclosure
Please let us know in advance of any excessive dirt, pet hair, stains, or unique issues so we can plan accordingly. Extra charges may apply for heavily soiled vehicles.